How does technical support work?
Computer technical support is a service performed by specialized personnel and is offered to companies or individuals to solve physical (hardware) or logical (software) breakdowns of PC, Networks, Security Cameras among others.
WHAT TECHNICAL SUPPORT CAN I MANAGE IN MY ENTITY
1. Assistance to computer equipment failures.
2. If you don't have internet access.
3. Printer Configuration
4. Technical advice on systems.
5. Schedule a Video Conference
6. Videoconference Technical Assistance.
7. Email support.
8. Publication of Information on the Website.
9. Installation of Programs.
10. Configure new Workstation.
11. Support on State Platforms
SUPPORT MATERIAL SECOP II