SOMOS INDER VALLEDUPAR
ICT MANAGEMENT
How does technical support work?
Computer technical support is a service performed by specialized personnel and is offered to companies or individuals to solve physical (hardware) or logical (software) breakdowns of PC, Networks, Security Cameras among others.
WHAT TECHNICAL SUPPORT CAN I MANAGE IN MY ENTITY
MAINTENANCES
1. Assistance to computer equipment failures.
2. If you don't have internet access.
3. Printer Configuration
4. Technical advice on systems.
5. Schedule a Video Conference
6. Videoconference Technical Assistance.
7. Email support.
8. Publication of Information on the Website.
9. Installation of Programs.
10. Configure new Workstation.
11. Support on State Platforms
TIMELINE
ICT REPORTS
PROCEDURES
IMPROVEMENT ACTIONS
PQRSD MANAGEMENT.
APPOINTMENT SCHEDULING.
SUPPORT MATERIAL SECOP II
How to start a Contract -Supervisor
How to Load Supervision Report
How to Load Proof of Expenditure-Financial
CONTRACTORS
How to pass a collection account for contractors